Chat with visitors in their language
They write in their language. You reply in yours. Both sides are translated as the conversation happens.
How it works
- 1. A visitor writes in their language
- 2. You read it and reply in yours
- 3. They see your reply in theirs
WhatsApp, Instagram, Messenger and LINE in one inbox
Customers write from the app they already use. Each message lands in your Proxylang inbox in your language, and your reply goes back on the same app in theirs.
Where customers can write to you
- Website chatThe chat bubble on your site.
- WhatsAppMessages to your WhatsApp Business number.
- InstagramDirect messages to the Instagram account linked to your Facebook Page.
- MessengerMessages to your Facebook Page.
- LINEMessages to your LINE Official Account.
- EmailVisitor already left your site? Your reply goes out by email, and their answer comes back into the same chat.
Where your team can answer
Connect each app in your Live Chat settings. Messages from every app share your plan's monthly translated messages.
- MR Mariana R.WhatsApp · 2mDo you ship to Chile?¿Hacen envíos a Chile?
- 佐 佐藤 健LINE · 6mCan I change my booking?予約の変更はできますか？
- LM Lena M.Instagram · 14mDoes this come in blue?Gibt es das auch in Blau?
- CD Camille D.Messenger · 21mAre you open on Sunday?Vous êtes ouverts dimanche ?
- 지 김지민Website chat · 35mWhen will I get my refund?환불은 언제 되나요?
What you get
- Both directions translated as you type
- One inbox covers every market you sell in
- Unlimited agents, invited by email, on every domain
- Uses your brand terms and preserved words
- Queued conversations notify you, so nothing is missed
- Reply from your desk, phone, or desktop app
Included in your plan
One monthly subscription for your whole account: unlimited domains, unlimited agents. The limit is translated messages, not sites or seats, and same-language messages are always free. On Test Drive and Lite, every chat plan starts with a 14-day free trial, no card required.
- Start includes Chat — 2,000 translated messages a month
- Pro includes Chat Plus — 10,000 translated messages a month
- Business includes Chat Scale — 50,000 translated messages a month
Answer every visitor in their language
Visitors write in their language, your agents reply in theirs, and Proxylang translates both ways in the thread. One monthly subscription covers your whole account — run Live Chat on as many sites as you like. The limit is translated messages, not domains, and same-language messages are always free.
- Unlimited domains
- Unlimited agents
- Only messages are metered
Live Chat included free from Start up
- Start includes Chat — 2,000 translated messages a month
- Pro includes Chat Plus — 10,000 translated messages a month
- Business includes Chat Scale — 50,000 translated messages a month
The included allowance covers your whole account, on as many domains as you like, with no separate add-on to buy. Need more? Subscribe to one of the larger plans above. It replaces the included allowance with a bigger one rather than adding to it.
No card required. Switch the widget on for each site in its settings; adding another site does not change the price.