Talk to every visitor in their own language
Your visitor types in Korean. You read it in English, answer in English, and they read your answer in Korean. Same conversation, same speed, no interpreter and no second support hire.
14-day free trial on every plan · No card required
Both sides of the same conversation: the visitor's widget on their site, and your agent console. Each one reads and writes in its own language.
What you get
Both directions, in real time
Visitors write in their own language and read your replies in it. You write in yours and read theirs in yours. Neither side has to think about translation.
One person covers every market
Support headcount stops scaling with the number of languages you sell in. The same inbox handles all of them.
Knows your product vocabulary
Chat uses the same brand terms and preserved words as your translated pages, so product names and technical terms stay consistent.
Nothing missed
Conversations queue with notifications when nobody is available, and the visitor is told when to expect an answer.
Answer from anywhere
Reply from the dashboard at your desk or from your phone while the conversation is still warm.
Matches your site
Colours, position and launcher icon are yours to set, so the widget reads as part of your site rather than a bolted-on tool.
It runs on the translation you already have
Proxylang already translates your pages into the languages you chose. Live Chat reuses that same setup: the languages, the brand terms you asked us never to translate, and the tone your pages are written in. A visitor reading your site in Japanese gets a chat widget in Japanese without you configuring anything a second time.
Worth it if you are
- Already translating your site with Proxylang — chat uses the same languages you have configured
- Selling into markets where your team does not speak the language
- Losing enquiries because visitors will not write in English
- Running support with a small team across several time zones
Simple monthly pricing
Billed per domain, per month. Only messages that actually need translating count — same-language messages are always free. Every plan starts with a 14-day free trial, no card required.
Answer from your desktop
A desktop app for macOS, Windows, and Linux, so a waiting visitor reaches you even with your browser closed. It shows an unread count on your dock or taskbar and plays a sound you pick yourself.
Try it on your site today
Already translating with Proxylang? Open your domain's settings and switch Live Chat on — the 14-day trial starts immediately, no card required. New here? Set up translation first and chat reuses the same languages.